Gift Certificate FAQ
How to send Gift Certificates
Buying with Gift Certificates
Redeeming Gift Certificates
When problems occur
Redeeming Gift Certificates
1. By clicking on the link contained within the email for this express purpose. This will take you to the store's Redeem Gift Certificate page. You will then be requested to create an account before the Gift Certificate is validated and placed in your Gift Certificate Balance. You can then use the amount to purchase any item from our store.
2. During the checkout process on the same page that you select a payment method, there will be a box to enter a Redemption Code. Enter the Redemption Code here, and click the Redeem button. The code will be validated and the amount added to your Gift Certificate Balance. You can then use the amount to purchase any item from our store.
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Contactlens Xchange Guarantee
Contactlens Xchange guarantees that you will receive the exact contact lenses that you have been prescribed. Each prescription will be verified with the prescribing authority and then shipped sealed in the manufacturer's sterile packaging and free of all manufacturer defects.
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Contactlens Xchange is a contact lens replacement web store that offer Brand contact lenses and other related products in an e-business environment. You are required to obtain a valid prescription by your eye care professional's and confirm that the order placed is in accordance to the said valid prescription as stipulated by your eye care professional's. Information on this site is provided for informational purposes only. It is not meant to substitute for the advice provided by your eye care professional's or other medical professional. Have your eyes examined regularly and always follow your eye care professional's instructions for the proper use and care of your contacts. If you experience any pain or discomfort from your contact lens, discontinue use immediately and consult your eye care professional.
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